Refund and Returns Policy
Juice WRLD Poster is committed to ensuring customer satisfaction across our poster and apparel collections. We understand that sometimes a product may not meet your expectations, and we’ve designed a comprehensive return policy to address your needs.
Eligibility for Returns
Customers may return most items within 30 days of purchase. To qualify for a return, products must be:
- In pristine, unworn condition
- Accompanied by original packaging
- Unwashed and free from any signs of wear
- Includes original tags for apparel items
Return Categories
Posters
Poster returns are accepted when:
- Original packaging is intact
- No damage to poster
- Within 30 days of purchase
Apparel
Clothing and accessory returns are processed when:
- Items are unworn and unwashed
- Original tags remain attached
- No signs of alteration or use
- Fits within our return window
Refund Methods
We offer multiple refund options to suit your preferences:
- Full refund to original payment method
- Store credit for future purchases
- Exchange for alternative size or design
Non-Returnable Items
Certain items are exempt from our return policy:
- Customized or personalized products
- Intimate apparel
- Clearance or final sale items
- Items purchased during special promotional events
Exchange Process
Our exchange policy provides flexibility for customers:
- Size exchanges for apparel
- Design swaps for posters
- One complimentary exchange per item
Shipping and Handling
Return shipping guidelines:
- Customers are responsible for return shipping costs
- Prepaid return labels provided for defective items
- Items must be shipped with tracking and insurance
Condition and Inspection
All returned items undergo thorough inspection:
- Must be in original, unused condition
- No odors, stains, or signs of wear
- Original packaging required
- Tags must remain attached for apparel
Refund Processing
Our commitment to transparent processing:
- Refunds initiated within 7-10 business days
- Original payment method credited
- Store credit issued for exchange options
Contact for Returns
For any return or exchange inquiries:
- Email: [email protected]
- Phone: (310) 555-8923
- Address: 9875 West Broadway St, Suite 202, Los Angeles, CA 90015
Effective Date: January 2024